Frequently Asked Questions about Roofing & Home Care
Here are the most common roofing questions we receive from homeowners across North Georgia—straight answers from our team at The Best Roofing Company GA.
General Roofing
Q? How do I know if I need a new roof?
A: Look for signs like missing or damaged shingles, leaks, sagging, or excessive granule loss in gutters. A professional inspection can provide clarity.
Q? What types of roofing materials are available?
A: Common options include asphalt shingles, composite, metal, tile, slate, and wood. Each has its own benefits, costs, and lifespan.
Q? How much does a new roof cost?
A: Costs vary based on material, roof size, and complexity. On average, you might expect to pay between $5,000 to $17,000.
Q? How long does a roof replacement take?
A: Most roofs can be replaced in a day or two, depending on the size and complexity of the project.
Q? Will a new roof increase my home’s value?
A: Yes, a new roof can enhance curb appeal and increase your home’s resale value, making it a good investment.
Q? Do I need a permit for a new roof?
A: Check with your local building authority for specific requirements.
Q? Can I install a new roof over my old one?
A: We highly recommend removing all old shingles for new installations but there may be times when it is not necessary.
Q? What should I look for in a roofing contractor?
A: Look for licensed, insured, and experienced contractors with good reviews and a solid warranty on their work. Look for companies that are headquartered near you or have a local office.
Q: What warranties should I expect?
A: Warranties can vary by material and contractor, typically ranging from 10 to 50 years for materials and 0 to 5 years for labor. We offer a Best Royal Quality Guarantee on all of our labor.
Q? How can I maintain my new roof?
A: Regular inspections, cleaning gutters, trimming overhanging branches, blowing leaves off on a regular basis and addressing minor repairs promptly can extend its lifespan.
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Gutter Cleaning
Q? Why is gutter cleaning important for my home?
A: Clogged gutters cause water overflow that can damage your roof, fascia, siding, and foundation. Routine cleaning protects your home and helps your roof last longer..
Q? How often should gutters be cleaned?
A: Most homes need gutter cleaning twice a year (spring and fall). Homes surrounded by pine or hardwood trees may require quarterly cleanings.
Q? What are signs that my gutters need cleaning?
A: Overflowing water, sagging gutters, plants growing inside gutters, staining on siding, and pooling water around your home are common warning signs.
Q? Do you clean both gutters and downspouts?
A: Yes. We perform a full gutter system flush, ensuring that gutters and downspouts are fully clear and draining properly.
Q? Do you remove gutter debris from the property?
A: Absolutely. All debris is bagged and removed from your property—no mess left behind.
Q? Can clogged gutters damage my roof?
A: Yes. Blockages cause water to back up under shingles, leading to leaks, rot, mold, and costly repairs.
Q? Do you install gutter guards?
A: Yes, we offer leaf guard systems that reduce debris buildup and extend the life of your gutters.
Q? Will gutter cleaning damage my roof?
A: No. Our technicians use safe, ladder-based cleaning methods that prevent shingle or roof damage.
Q: How long does a gutter cleaning service take?
A: Most homes take 1–2 hours, depending on roof size, height, and the amount of debris.
Q? Do you offer routine gutter cleaning plans?
A: Yes. We offer seasonal and annual plans with discounted rates and priority scheduling.
Power/Pressure/Soft Washing
Q? What is the difference between pressure washing and soft washing?
A: Pressure washing uses high-pressure water for hard surfaces like concrete.
Soft washing uses low pressure + cleaning solutions to safely wash siding, roofs, and delicate surfaces.
Q? Which method is best for cleaning my home exterior?
A: Soft washing is recommended for siding, roofs, gutters, and painted surfaces.
Pressure washing is used for driveways, patios, decks, and brick.
Q? Will pressure washing damage my siding or roof?
A: High-pressure water can cause serious damage. That’s why we use soft washing for all roof and siding services to ensure safe, long-lasting results.
Q? Does soft washing kill mold and algae?
A: Yes. Soft-wash cleaners kill mold, mildew, algae, and bacteria at the root, preventing quick regrowth.
Q? How long will the cleaning results last?
A: Most homeowners enjoy 12–24 months of a clean surface, depending on humidity, shade, and environmental factors.
Q? Can you clean brick, concrete, and stone surfaces?
A: Yes. Hard surfaces are cleaned using professional pressure washing equipment that removes stains, grime, and buildup.
Q? Is your cleaning solution safe for plants and pets?
A: Yes. Our biodegradable cleaning solutions are safe when applied by trained professionals.
Q? Do you clean fences and decks?
A: Yes. We safely clean wood, composite, and vinyl fencing and decking using a controlled-pressure method.
Q: Will washing my home increase curb appeal?
A: Absolutely. Exterior cleaning instantly brightens your home, improves property value, and extends the life of your siding and roof.
Q? How often should a home be soft washed?
A: Most homes should be soft-washed once every 12–24 months.
Solar Panel Cleaning
Q? Why do solar panels need to be cleaned?
A: Dirt, pollen, debris, and bird droppings block sunlight, reducing your system’s efficiency by up to 30%.
Q? How often should solar panels be cleaned?
A: Most homes benefit from professional cleaning 1–2 times per year, or more often in dusty or pollen-heavy areas.
Q? Can rain clean solar panels?
A: Rain helps rinse loose dust but does not remove built-up grime. Professional cleaning is still required for peak performance.
Q? Do you use chemicals to clean solar panels?
A: No. We use a pure-water cleaning system with soft brushes to avoid residue and protect the glass.
Q? Will cleaning my solar panels improve energy production?
A: Yes. Clean solar panels absorb more sunlight and operate more efficiently, lowering energy costs.
Q? Is it safe for me to clean my own solar panels?
A: DIY cleaning is risky due to roof heights, improper tools, and the potential for damaging the panels. Professional cleaning is recommended.
Q? Do dirty panels shorten system lifespan?
A: Yes. Built-up debris traps heat and can stress components, reducing long-term performance.
Q? How long does a cleaning appointment take?
A: Most homes can be completed in 30–60 minutes depending on roof height and system size.
Q: Will walking on my roof damage the panels?
A: Yes. Solar panels should never be walked on. Our technicians use safe access techniques that protect the panels and roof.
Q? Do you offer solar panel cleaning maintenance plans?
A: Yes. We offer bi-annual and annual plans with discounted rates and service reminders.
Maintenance Plans
Q? What is included in your roof maintenance plan?
A: Our plans typically include roof inspections, debris removal, gutter cleaning, sealing small gaps, checking flashing, identifying early leak risks, and more.
Q? Why should I join a roof maintenance plan?
A: Routine maintenance prevents costly repairs and extends the life of your roof by catching issues early.
Q? How often will my roof be inspected?
A: Most plans include semi-annual inspections with additional visits after major storms.
Q? Does the maintenance plan cover emergency roof repairs?
A: Members often receive priority scheduling and discounted repair rates, depending on plan level.
Q? Can a maintenance plan extend the life of my roof?
A: Yes. A proactive maintenance program can extend roof life by 5–10 years or more.
Q? Do you provide documentation for insurance purposes?
A: Yes. We provide detailed inspection reports you can use for insurance claims, warranty protection, and home resale.
Q? Will you notify me if you find a serious roofing problem?
A: Absolutely. We report all issues immediately and provide repair options before anything becomes critical.
Q? Does the plan include gutter cleaning?
A: Most plans include gutter cleaning and debris removal at no additional cost.
Q: Can I cancel or change my plan?
A: Yes. Maintenance plans are flexible and can be upgraded or adjusted based on your home’s needs.
Q? Do you offer bundled plans for roof + gutter + washing services?
A: Yes. We offer combined service packages that provide full exterior protection at a discounted rate.